My dishwasher is broken: what should I do?
Does your dishwasher need repair or has another problem? We offer you fast and competent help.
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My dishwasher won't turn on
If your dishwasher won't turn on, there are a few simple things you can do to resolve the problem. Complete the following steps to repair your dishwasher and get it back into working order.
The dishwasher is not receiving power.
If your dishwasher won't turn on, there are a few simple things you can do to resolve the problem. Complete the following steps to repair your dishwasher and get it back into working order.
1. Check the electrical network connection of your dishwasher.
Please check the power cable connection: is it inserted correctly and completely into the dishwasher? Please check the connection on the back of your dishwasher. Make sure the plug is correctly inserted into the socket.
2. Check the socket.
Once done, check that the socket provides power by plugging another electrical device into it, for example a lamp. If the socket does not work, insert the dishwasher plug into the socket next to it, if you have a double socket, then try again. Check if the differential circuit breaker or the electrical circuit fuse has tripped. The fuse and differential circuit breaker ensure your safety and react in the event of an overload or short circuit in the electrical circuit. Check if other devices in the electrical circuit have caused an overload. Contact an electrician if necessary.
The dishwasher is powered and the lights come on.
1. Check the door.
If any lights come on, please check that the door is closed . The door safety may be stuck; please close the door by force.
If the door is left open, your dishwasher will not start.
2. Check the water supply.
If your dishwasher does not start, it may also be due to a malfunction in the water inlet .
Dishwasher making noise
There is nothing abnormal about a dishwasher making noise. Usually this is not serious and the problem can be resolved quickly.
- Beep
- Squeaking or buzzing
- Knocking or rattling
1. Beep
When a program ends, a beep sounds. You can turn off or adjust the volume of this beep. For more details, consult the user manual for your device.
2. Squeaking or buzzing
In general, a squeaking or buzzing sound does not mean anything serious. The dishwasher squeaks or hums when it drains water. If the noise is really loud, check the pump rotor. To do this, remove the lower basket, the spray arm and the filter.
3. Knocking or rattling
There can be different causes:
1. A spray arm is blocked by utensils because the dishwasher was not loaded correctly. To remedy this, arrange the utensils so that the spray arms can rotate without obstruction.
To properly charge your device:
Tips for properly loading your dishwasher:
Upper basket
1. The safe place to store cups, glasses and ramekins.
Remember to leave enough space between items. This is essential if you want to avoid breakage or ending up with grease stains. Large wine glasses and champagne flutes should be placed in the lower basket, and more precisely in the glass rack.
2. Put dishwasher-safe plastics in the top rack so that they are not subjected to high temperatures.
Lower basket
3. Large utensils, such as dishes, salad bowls and frying pans, go in the lower rack, where there is more room. You can even place the cooking plates, grills and refrigerator shelves there.
4. You don't need to pre-wash the dishes after loading the appliance: the washing program takes care of everything. However, it is advisable to remove large pieces of food that could clog the dishwasher filter.
5. Serving dishes and cutting boards are placed on the side. Indeed, large utensils can obstruct the wash arms and obstruct the flow of water. You can put the wooden cutting boards in the dishwasher, but we advise you to wash them by hand instead to avoid cracking.
6. Use retaining clips. You can attach baby bottles and other small plastic items (lids, cups) using clips to keep them in place during washing.
Covered
7. Place the knives with the edge facing down. You will avoid injury when unloading the dishwasher.
8. Mix the cutlery if your appliance does not have a cutlery drawer. Place loose forks and spoons in the cutlery basket to prevent them from getting stuck and blocking the passage of water. If your dishwasher has a cutlery drawer, then do the opposite and group utensils of the same type to save space.
My dishwasher washes poorly
Is your dishwasher not cleaning dishes properly? Don't worry ! Normally, this problem can be resolved quickly from home. To resolve it, check your device in 5 steps detailed below.
Carefully read our online help to get your dishwasher back into good working order.
1. Check that the washing tablet has dissolved
One of the main reasons why dishes come out of the dishwasher poorly cleaned is that the tablet did not dissolve properly . To find out if this is the problem you are having, locate the tablet receiving tray and check to see if it has completely dissolved.
2. Check that the spray arms are not blocked
The spray arms must be able to rotate freely and their nozzles must not be blocked. If they appear clogged, you can use tweezers or a toothpick to unclog them. Spray arms blocked by dishes do not disperse water properly, preventing the detergent tablet from dissolving.
3. Now check the filter
The dishwasher filter is used to capture dirt and deposits on dishes and utensils. A clogged filter will hinder the flow of water and will affect the proper functioning of the dishwasher. In some cases, dirt may redeposit on dishes and utensils.
4. Check that the dishes are loaded correctly
It is very important to load the dishwasher correctly to obtain good cleaning results. When dishes are stored incorrectly, the water does not circulate well, forcing you to run another cycle to rewash the few poorly washed items. Place cups and glasses in the upper rack. Do not place utensils on top of the tablet receiving tray as they may block the detergent dispenser cover, preventing the tablet from dissolving. The bottom rack of the dishwasher is used to store pots, pans and plates. Consider placing heavily soiled pans in the lower rack, where the spray pattern is strongest and space available is greatest.
Load your dishwasher correctly:
Upper basket
1. The right place to store cups, glasses and ramekins.
Remember to leave enough space between items. This is essential if you want to avoid breakage or ending up with grease stains. Large wine glasses and champagne flutes should be placed in the lower basket, and more precisely in the glass rack.
2. Put dishwasher-safe plastics in the top rack so that they are not subjected to high temperatures.
Lower basket
3. Large utensils, such as dishes, salad bowls and frying pans, go in the lower rack, where there is more room. You can even place cooking plates and grills, and refrigerator shelves there.
4. You don't need to pre-wash the dishes after loading the appliance: the washing program takes care of everything. However, it is advisable to remove large pieces of food that could clog the dishwasher filter.
5. Serving dishes and cutting boards go to the side. Indeed, large utensils can obstruct the spray arms and obstruct the flow of water. You can put the wooden cutting boards in the dishwasher, but we advise you to wash them by hand instead to avoid splinters.
6. Use retaining clips. You can attach baby bottles and other small plastic items (lids, cups) using clips to keep them in place during washing.
Covered
7. Place the knives with the edge facing down. You will avoid injury when unloading the dishwasher.
8. Mix the cutlery if your appliance does not have a cutlery drawer. Place loose forks and spoons in the cutlery basket to prevent them from getting stuck and blocking the passage of water. If your dishwasher has a cutlery drawer, then do the opposite and group utensils of the same type to save space.
5. Check the program setting and detergent
To clean heavily soiled dishes with stubborn burnt food remains, we advise you to choose a high temperature program. Refer to your appliance's user manual for more information on program settings.
Sometimes using powder or liquid dishwasher detergent instead of tablets can solve the problem.
My dishwasher is not draining water
Is your dishwasher not draining water? Before you call a repair service, here are three simple things you can try when your dishwasher won't drain.
- Start by cleaning the filter element
- Clean the pump
- Check that the drain pipe is not clogged
1. First clean the filter element and check the pump
If your dishwasher does not drain completely, the filter or pump may be clogged. Foreign objects, such as shards of glass, food or dirt, can clog the dishwasher's filters and/or pump, preventing it from draining.
3. Check that the drain pipe is not blocked
If the dishwasher does not drain completely, it may simply mean that the drain hose is kinked or twisted . This can prevent water from flowing and trap food scraps and other debris.
1. Unplug the power cable from the device. Check that the drain hose is not kinked or twisted . If so, try to straighten it. Be careful, as there is likely very hot water in the pipe. Place one end in a bucket to let the water run.
2. Feel along the pipe for blockages and recheck for kinks. Clean the drain pipe using the dishwasher's drain cycle, letting the water flow through the pipe and into a bucket. At the same time, check that the pipe does not present any leaks. You can also remove the hose from the dishwasher completely and clean it with hot water. However, if it is particularly dirty, it is wise to replace it.
3. Connect the drain hose and plug in the dishwasher. Set your dishwasher to the shortest program to see if it now drains properly.
My dishwasher is not filling with water
If your dishwasher isn't filling with water, there are a few simple things you can do to resolve the problem. Below are some of the main reasons why your dishwasher won't fill, the components involved, and tips for correcting the problem yourself.
- Water supply
- Bent or clogged pipe
- Insufficient water pressure
- Clogged filter
1. Water supply
Check to see if the water supply valve to the dishwasher is open before continuing. It's easy to forget to open it, especially when you come back from vacation. Also remember to check that it is not damaged.
2. Bent or clogged pipe
Check the dishwasher water inlet hose and untwist it if necessary .
Check that the cold water inlet hose and the waste water drain hose are not kinked by lightly pulling the appliance; untwist the hoses if necessary.
3. Insufficient water pressure
Check the water pressure directly at the faucet using a bucket. . About 10 liters of water per minute should normally flow from the tap when it is fully opened. Contact your installer if the water pressure is too low.
4. Clogged water inlet filter
If the filter in the water inlet connection or the AquaStop pipe is blocked, try cleaning the filter in the inlet pipe .
Check that the cold water inlet hose and the waste water drain hose are not kinked by lightly pulling the appliance; untwist the hoses if necessary.
My dishwasher is not heating
If your dishwasher does not heat the water at all, we invite you to make an appointment for a technician to intervene. Please close the water tap and turn off the device.
My dishwasher is not drying
My dishwasher no longer dries: what should I do?
There are several reasons why your dishwasher may not dry your dishes properly after completing the wash cycle. Perform the checks below to resolve the issue.
- Bad loading
- Plastic dishes
- Ineffective drying
1. Bad loading
To improve the drying performance of your dishwasher, make sure it is loaded correctly . To optimize drying, you must leave enough space between items so that heat circulates as best as possible.
Tips for properly loading your dishwasher:
Lower basket
1. Large utensils, such as dishes, salad bowls and frying pans, go in the lower rack, where there is more room. You can even place the cooking plates, grills and refrigerator shelves there.
2. You don't need to pre-wash the dishes after loading the appliance: the wash program takes care of everything. However, it is advisable to remove large pieces of food that could clog the dishwasher filter.
3. Serving dishes and cutting boards go to the side. Indeed, large utensils can obstruct the spray arms and block the flow of water. You can put the wooden cutting boards in the dishwasher, but we advise you to wash them by hand instead to avoid splinters.
4. Use retaining clips. You can attach baby bottles and other small plastic items (lids, cups) using clips to keep them in place during washing.
Covered
5. Place the knives with the edge facing down. You will avoid injury when unloading the dishwasher.
6. Mix the cutlery if your appliance does not have a cutlery drawer. Place loose forks and spoons in the cutlery basket to prevent them from getting stuck and blocking the passage of water. If your dishwasher has a cutlery drawer, then do the opposite and group utensils of the same type to save space.
2. Plastic dishes
Plastics dry poorly in the dishwasher because this material does not retain heat. If your dishwasher is equipped with PerfectDry , activate the function and your appliance will dry plastics as effectively as it cleans them.
3. Ineffective drying
To improve drying performance, we recommend using rinse aid . It drives water away from the surface of dishware so they dry faster. Read the manufacturer's instructions to find out how to best dose the product, knowing that the amount of rinse aid affects the drying results. You will get optimal drying results when using rinse aid - even if it is included in your detergent. This is because the rinse aid is released at the right time during the cycle, while tablets and capsules work differently.
To improve drying, you can also select a more intense drying program, depending on the model of your dishwasher. Please consult your device's user manual for more information.
Dishwasher tripping circuit breaker
Why does my dishwasher trip the circuit breaker?
Please first check that your electrical installation supports the use of several machines at the same time. If you are sure that the problem is not with your electrical installation but with your dishwasher, we recommend that you make an appointment with a technician to examine your dishwasher. Please close the water tap and turn off the device.
My dishwasher is clogged
My dishwasher is clogged: what should I do?
1. Unplug the dishwasher from the mains.
2. Remove the upper and lower baskets.
3. Remove the filter.
4. Remove the water, using a sponge if necessary, so that you can reach the pump cover.
5. Once the water has been removed, pry open the pump cover using a spoon. Grasp it from underneath and lift it diagonally inward to remove it completely. Now check for foreign bodies in your pump.
The tablet does not dissolve in my dishwasher
Dishwasher tablets won't dissolve: what to do?
1. The pellet tray is clogged
First of all, make sure that the detergent dispenser and the tablet container are both clean. The tablet should be placed horizontally and not upright. When the program starts, the detergent dispenser automatically opens at the desired time, depending on the selected program. The pellet is then released and falls into the receiving tray, where it begins to dissolve. If this tray is blocked, for example because of the handle of a saucepan, then the tablet may not dissolve.
2. The spray arms are blocked
The dishwasher has two spray arms to disperse water. Make sure that these spray arms rotate freely and are not damaged (cracked for example). Make sure the nozzles are not clogged with pieces of food. Otherwise, detach the spray arms and carefully clean the holes and bearings so that the water can circulate freely.
Source: https://www.bosch-home.fr/nos-services/aide-en-ligne
Dishwasher malfunction
Dishwasher malfunction: what to do?
If your dishwasher is broken, we advise you to call the intervention service of our partner Murfy , available 24/7, or by making an appointment directly online.